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External Communications, Operations & Analytics Specialist – Experienced/Senior

July 4, 2026

Job Description:

Lead the creation and execution of earned media strategies that align with BDS objectives, including proactive outreach and engagement with key media stakeholders.
Maintain strong relationships with trade media, ensuring timely and accurate coverage of BDS initiatives and stories.
Edits and ensures first-time quality for news releases and Response-to-Query (RTQ) documents, de-conflicting potential issues.
Collaborate with communications colleagues and subject matter experts to identify emerging issues and opportunities, adjusting strategies as necessary to maximize impact.
In alignment with BDS Comms partners, develop and execute owned media strategy for aligned portfolio, especially during surge efforts (major events and milestones).
Generate opportunities to deploy the BDS narrative or BDS-level narrative pillars across Paid, Earned, Shared and Owned (PESO) channels.
Collaboratively, proactively manage and streamline External Communications (EC) meetings, processes, reports and tools.
Help build a consistent approach and governance to implement and maintain Proactive News Agenda tracking through Opal.
Develop and drive Issues & Positions development process.
Manage the drafting, editing, and distribution of press materials, including press releases, media advisories, and company statements.
Manage External Communications function measurement dashboard, aligned with Analytics, Tools & Artificial Intelligence (AI) Strategy team.
Monitor earned, owned and shared media coverage, and analyze results to inform future communications strategies and improve outcomes.

Requirements:

Bachelor's degree or higher
3+ years of experience in advertising, marketing, and/or external communications
3+ years of experience influencing and building strong relationships with stakeholders and partners across teams
3+ years of experience applying verbal and written communication skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
Experience with producing, writing and editing multiple communications deliverables such as news releases, statements, RTQs, feature stories, speeches, videos, social media, etc.
Capability to work independently and with a cross-functional team
Willing and capable to travel domestically and internationally as needed

Benefits:

health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...