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Solutions Architect, North America Retail Solution Architecture

September 5, 2026

Description AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, compelling technology, and support. We dive deep to understand each customer's unique challenges, from peak-season scalability to cloud transformation, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a trusted customer advocate, the Solutions Architect will help retail organizations within the Retail, Restaurants & Consumer Goods (RRCG) vertical understand best practices around advanced cloud-based solutions, and how to migrate and modernize existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad adoption of AWS. The ability to connect technology with measurable business value to drive increased usage of AWS is critical to a Solutions Architect. Here are some other qualities we are looking for <ul><li> At AWS, we have a credo of "Work hard. Have fun. Make history." In this role, you will love what you do and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.</li><li> Enjoy working with large, global retail customers. You will have a passion for educating, training, designing, and building cloud solutions for some of the most innovative and demanding retail companies in the world.</li><li> You will enjoy keeping your existing technical skills honed and developing new ones, from high-availability online and store systems to real-time inventory and AI-driven personalization, so you can make contributions to deep architecture discussions. </li></ul>Key job responsibilities <ul><li> Ensure success in building and migrating ecommerce applications, platforms, and services onto AWS — including commerce engines, digital experience layers, fulfillment systems, and data pipelines.</li><li> As part of the RRCG account management team, formulate and execute a technical strategy aligned to the unique growth and transformation goals of East Coast ecommerce customers.</li><li> Educate customers on the value proposition of AWS for retail and ecommerce workloads, and participate in deep architectural discussions to ensure solutions are designed for peak-traffic resilience, cost efficiency, and rapid innovation.</li><li> Conduct one-to-few and one-to-many enablement sessions to transfer knowledge to ecommerce customers considering or already using AWS — covering topics such as GenAI-powered personalization, real-time analytics, and cloud-native commerce architectures.</li><li> Capture and share best-practice knowledge across the AWS Solutions Architect community, with a focus on ecommerce and retail patterns.</li><li> Author or contribute to AWS customer-facing publications such as whitepapers, blogs, workshops, and reference architectures tailored to the RRCG vertical.</li><li> Build deep relationships with senior technical stakeholders at East Coast ecommerce companies to enable them to become cloud advocates and accelerate their digital transformation.</li><li> Act as a technical liaison between customers, AWS service engineering teams, and support — advocating for ecommerce-specific product needs and roadmap priorities. </li></ul>A day in the life The Retail, Restaurants & Consumer Goods (RRCG) Solutions Architecture team partners with some of the most innovative ecommerce and retail companies on the East Coast. We are builders and trusted advisors with deep expertise across commerce platforms, supply chain modernization, real-time analytics, and AI-driven personalization. We celebrate curiosity, share knowledge freely, and take pride in the impact we deliver for customers and the broader AWS community. If you're energized by the intersection of technology and commerce, this is the team for you. No two days look the same as an RRCG Solutions Architect on the East Coast. Your morning might start with a customer architecture review, helping a major retailer design a peak-season scaling strategy on AWS. By midday, you're collaborating with your account team on a proposal for a D2C brand exploring AI-driven personalization. Afternoons bring deep-dive whiteboarding sessions, internal knowledge sharing, or contributing to a retail reference architecture. You close the day connecting with a senior engineering leader, building the trust that turns customers into cloud advocates. It's fast, meaningful, and never boring. About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications <ul><li> 4+ years of design, implementation, or consulting in applications and infrastructures experience</li><li> 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience</li><li> 2+ years of IT development or implementation/consulting in the software or Internet industries experience</li><li> Knowledge of cloud architecture </li></ul>Preferred Qualifications <ul><li> Knowledge of AWS services</li><li> Knowledge of software development tools and methodologies</li><li> Experience working with end user or developer communities</li><li> Experience working directly in customer implementations</li><li> Experience writing and publishing technical white papers</li><li> Experience in the retail sector </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at TX, Austin - 131,300.00 - 177,600.00 USD annually USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually Company - Amazon Web Services, Inc. Job ID: A10474140

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...