About the Role Our client, a leading international hospitality group, is seeking a dedicated and experienced Employee Relations Manager to join their entirely remote Human Resources team. This vital role will focus on fostering a positive and productive work environment by managing and resolving employee relations issues, ensuring compliance with labor laws, and promoting fair and equitable treatment for all employees globally. As a fully remote organization, we are committed to building a strong, connected team culture through innovative virtual strategies and communication. The ideal candidate will possess a strong understanding of complex employee relations matters, investigations, and HR policies. You will act as a trusted advisor to both employees and management, providing guidance and support to prevent and resolve workplace conflicts. This is an excellent opportunity to leverage your expertise in employee relations within a company that values its people and embraces a remote-first operational model. Your contributions will be critical in maintaining a harmonious and compliant workplace, upholding the company's values, and ensuring a supportive experience for our distributed workforce. We are looking for a proactive individual with exceptional conflict resolution and investigative skills. Key Responsibilities Conduct thorough and objective investigations into employee complaints and concerns, including allegations of harassment, discrimination, and policy violations. Provide guidance and support to managers and employees on HR policies, procedures, and best practices related to employee relations. Develop, implement, and update employee relations policies and procedures to ensure compliance with federal, state, and local labor laws. Advise on disciplinary actions, terminations, and performance management issues, ensuring consistency and fairness. Collaborate with legal counsel when necessary on complex employee relations matters. Facilitate training sessions for managers and employees on topics such as conflict resolution, anti-harassment, and respectful workplace conduct. Analyze employee relations trends and data to identify systemic issues and recommend proactive solutions. Promote a positive and inclusive workplace culture through various initiatives and programs. Act as a mediator in workplace disputes, striving for amicable resolutions. Requirements Bachelor's degree in Human Resources, Law, Psychology, or a related field. Minimum of 5 years of experience specifically focused on employee relations, investigations, and HR compliance. Proven experience conducting sensitive and complex workplace investigations. In-depth knowledge of federal, state, and local employment laws and regulations. Strong understanding of HR best practices and principles. Excellent communication, interpersonal, and negotiation skills, with the ability to handle sensitive situations with tact and discretion. Demonstrated ability to remain objective and impartial. Proficiency in HRIS systems and experience with investigation documentation. Experience working effectively in a fully remote or distributed team environment is essential. Benefits Our client offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings plan with company match, and generous paid time off. As a remote-first organization, we provide resources and support for remote employees, including home office stipends and opportunities for virtual team building. Professional development is encouraged through access to online learning platforms and industry conferences. We are committed to fostering a healthy work-life balance and offer flexible working arrangements. Join our client's dedicated HR team and play a critical role in ensuring a positive and legally compliant employee experience, all from the convenience of your remote workspace in **Miami, Florida**, or anywhere within the US where remote work is permitted.